SHIPPING, RETURN & PRIVACY POLICIES SHIPPING POLICY - All of our products can only be shipped in the USA. We send all of our packages through USPS. Each package is fully insured through USPS. Upon ordering, you are welcome to request uninsured shipping via email or Instagram DM. If you chose to ship uninsured, Honest Jewelers will not be held liable for any delays or damages caused to your order once dropped off at the post office. All customers who order from the website will receive an email detailing tracking information once their package is shipped. Our order processing time is 2-5 business days. If your order's processing time must exceed the stated time frame, we will reach out to you with details and, if needed, other potential options for delivering your order to you. Do not hesitate to reach out to us with any additional inquiries about our shipping process! RETURN & EXCHANGE POLICY - If you find that our product does not work out for you, you may ship it back to us within 5 days of the package's delivery to you. We offer full refunds for undamaged items if shipped back to us within the previously stated 5 day period. If an item gets damaged after arrival, we unfortunately can not issue refunds. In-person sales are non-returnable and non-refundable. However, if your purchase gets bent out of shape (as well-loved jewelry sometimes does!), feel free to reach out to us with repair/cleaning questions! We do offer one free cleaning within 6 months of your purchase of the item, and shipping costs will be incurred by the customer. We are not liable if the product gets lost in the mail on its way to or from us for cleaning. Please contact us with any questions or concerns; we want to help you to rest easy and enjoy your purchase! PRIVACY & PAYMENT POLICY - All customer information is completely confidential. It is not and will not under any circumstance be sold to any companies or entities. Honest Jewelers does not store payment information, nor are we able to access account numbers or details. We highly value and honor your privacy! Payment methods include credit card, debit card, and PayPal. If an order is returned and requires a refund, the refunded amount will be loaded back into onto the card or PayPal account used to make the purchase. Some methods of payment may take longer to process and reload refunded amounts than others. Please reach out to us with any further questions about our privacy & payment policies if needed!

Customer Testimonials Hear from those who have already adopted some Honest Jewelers sparkle! "I really loved my experience with Honest Jewelers. Super personable, great prices, and an awesome selection of jewelry. I would highly recommend- I'm obsessed with my new rings! ” Bryant, customer since 2026 "I have always loved vintage jewelry. I wasn't able to find good pieces until I moved to NC and discovered Honest Jewelers. Since then, I've been hoooooked! I started my collection and I am loving it- I need to stop, but won't stop! I highly recommend- I love the pieces and the vibe, and Savanna is absolutely amazing! Thank you Savanna for always helping me choose the right thing! Satisfaction guaranteed- 10/10!" Anyel, customer since 2025 "I plan to make many more purchases! She makes jewelry buying fun and affordable!" Amelia, customer since 2025 "I purchased a gold sapphire and diamond ring from Honest Jewelers and I absolutely love it! Savanna is so knowledgeable about all of her pieces and makes it such a fun shopping experience. I love stopping by her booth at markets any chance I get!" Brittany, customer since 2025 "I am a repeat customer of Honest Jewelers. I've purchased several beautiful and unique rings and necklaces. I often get compliments on my jewelry and love sharing with others about Honest Jewelers. I love supporting a small business and Savanna's passion for gems and unique jewelry make it easy to be a repeat customer." - Missy, customer since 2021 "Absolutely have loved my purchases from Savanna! Communication has always been awesome and super fast shipping! Awesome quality, amazing inventory, and reasonably priced too! The packaging is always so nice and the hand written notes are such a kind touch! I'm a return customer and will continue to shop with Honest Jewelers." - Kaiti, customer since 2026 "I first met the founder, Savanna Bradford, owner & founder of Honest Jewelers, at a vintage market in Downtown Durham! Since then, I have been purchasing stunning jewelry! Every single piece has been one-of-a-kind and always high quality. Not only does Savanna source such high quality stones and metals for her customers, but also offers excellent customer service and kindness. She is incredibly helpful when I ask questions about her jewelry. I wear at least one of Honest Jewelers' pieces every single day and I get endless compliments. Honest Jewelers has been my favorite small business to purchase from and I'll continue to do so!" - Lizzie-Kay, customer since 2025

OUR STORY THE BRAND The jewelry business can be very difficult for customers to navigate when they are looking for that special something for a spouse, significant other, family member, friend or themselves. Most jewelry stores are overpriced and focus more on their profit than their customers. After having experienced unfair practices ourselves, we decided to take all of our knowledge of gemstones, jewelry, and the ins and outs of the industry to bring you Honest Jewelers. Honest Jewelers was founded on giving customers a completely enjoyable, personalized, and upfront jewelry shopping experience. We happily put all of the information about our pieces in our descriptions for you to see. Our motto is to be forthright with everything we do. That means our customers can expect an honest, caring and fun experience with us. We are excited to share our incredible pieces with you and hopefully put a lasting smile on your face! THE FOUNDER Our company was founded by Savanna Bradford, a lifelong gemstone enthusiast from NC! During a visit to a gem mine as a child, Savanna became fascinated by all the incredible stones the earth produced, and quickly fell in love with the study of gemology. With the desire to learn more about jewelry, Savanna began working at a larger jewelry store. Instead of learning about the art of jewelry creation and customer relations, she instead witnessed dishonest practices that took advantage of customers. Taking her passion for jewelry and desire for honest business practices, she decided to create her own jewelry shop. So, in April of 2021, Honest Jewelers was born! Honest Jewelers is a place where customers will be prioritized, appreciated, and given a space to enjoy looking at and learning about the various aspects of the jewelry that interests them. Now, she is in pursuit of a Professional Gemologist Certification and has completed her Business Management and Entrepreneurship degree at Appalachian State University. Savanna never could have come this far without the support of her family, especially her mom, Laura, and her dad, Randy. After that same gem mine visit, Randy and Laura also became transfixed by the beauty of gemstones. Their fascination grew with Savanna's, and their gemstone collections spiraled out of control together! After witnessing their daughter's unfortunate experience with working in the jewelry industry, they did all they could to help her cultivate a space where others can fall in love with gemstones and beautiful jewelry without breaking the bank. We welcome all to come fall in love with all jewelry, whether that be vintage, antique or modern styles of jewelry, just like we did!