SHIPPING & RETURNS
SHIPPING POLICY
All of our products can only be shipped in the USA. We send all of our packages through USPS. Each package is insured through USPS. Our order processing time is 2-5 business days. Once your order has been dropped off at the USPS office, you will receive a tracking number for extra insurance purposes. Do not hesitate to reach out to us with any additional inquiries about shipping!
RETURN & EXCHANGE POLICY
If you find that our product does not work out for you, you may ship it back to us within 5 days of the package's delivery to you. We offer full refunds for undamaged items if shipped back to us within the previously stated 5 day period. If an item gets damaged after arrival, we unfortunately can not issue refunds. In-person sales are non-returnable and non-refundable. However, if your purchase gets bent out of shape (as well-loved jewelry sometimes does!), feel free to reach out to us with repair/cleaning questions! We do offer one free cleaning within 6 months of your purchase of the item, and shipping costs will be incurred by the customer. We are not liable if the product gets lost in the mail on its way to or from us for cleaning. Under some circumstances, you may be able to ship the product back to us for minor maintenance. Please contact us with any questions or concerns; we want to help you to rest easy and enjoy your purchase!